Web, digital Ecosystems, ecommerce, CRM solutions and mobile solutions are needed not only to get leads and prospects, but also to improve your relationships with your existing customers.
These tools are required to guide sales and marketing processes with customers, but they are also great for handling all kinds of interaction processes with different interlocutors such as patients, students, policyholders, representatives, etc..
- Automate and coordinate all the processes concerning customers
- Know every customer and his history with your company
- Get leads on your website and make them your customers
- Improve service provided to customers
- Automation of administrative processes related to customers
“Now we have a system for all our sales team allowing them to respond to any customer in real time. Making a really effective marketing is possible thanks to our CRM. “
Marketing and Communication Manager at Florida University
Build your online integrated ecosystem
Whether a particular technology strategy requires it, or you need to integrate or automate your digital ecosystem; SharePoint web, CRM con Dynamics y MarketingPilot are the essential solution.
Azure, SharePoint,. Net framework, Office365, Nintex or Sencha are some of the tools with which ENCAMINA works to build it.
- System and business integration
- Total customization
- Integration with CRM and ERP
- Internet standars and best practices compliance
Take care of current customers with CRM
If your organization is collaborative and integrated, the solution for customer relationship management you need is Dynamics CRM: easy to develop and integrate with other Microsoft tools and customizable to the needs of each user.
It transforms the information into marketing intelligence, shortens sales cycles, increases close rates and offers real-time reporting.
- Comprehensive customer management
- Managing the sales force
- Business opportunity tracking
- Improved service to customers
- Automation of administrative processes related to customer