SmartBot : La inteligencia que comercializa tus productos 24hx7
Una solución de ventas y atención al cliente plenamente integrada con los sistemas de gestión de la empresa, el mundo exterior y la chispa suficiente de inteligencia, basada en Azure Bot Framework, Dynamics 365 y Machine Learning
[et_pb_aio_extended title="¿Cómo atiende SmartBot a tus clientes?" icon_alignment="left" animation="fadeIn" text_alignment="center" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="fadeIn" whole_content_animation_reveal="on" whole_content_animation_speed="0.1" admin_label="¿Cómo atiende Smarbot a tus clientes?" module_class="titulo-perky-azul" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_font_size="35px" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" _i="0" _address="2.0.0.0"][/et_pb_aio_extended]
[et_pb_aio_extended title="Resuelve sus dudas" image="https://www.encamina.com/wp-content/uploads/2018/10/conversation-2.png" icon_alignment="left" animation="fadeIn" text_orientation="left" text_alignment="top" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="fadeIn" whole_content_animation_reveal="on" whole_content_animation_speed="0.1" admin_label="Perky Resuelve sus dudas" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_font="|on|||" header_text_color="#0c7c40" header_font_size="25px" body_font_size="18px" custom_padding="20px|20px|20px|20px" custom_padding_phone="20px|20px|0px|20px" custom_padding_last_edited="on|phone" header_font_size_phone="23px" header_font_size_last_edited="on|phone" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" border_color="#2fa667" _i="0" _address="2.1.0.0"]SmartBot está conectado con el Dynamics 365 de la organización e incluye información estructurada de interés para los clientes y clientes potenciales, por lo que es capaz de proporcionar cualquier información que le solicite el cliente sobre productos, servicios, información corporativa, de contacto, etc.
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[et_pb_aio_extended title="Asistencia 24 x 7" image="https://www.encamina.com/wp-content/uploads/2018/10/24-hours-2.png" icon_alignment="left" animation="fadeIn" text_orientation="left" text_alignment="top" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="fadeIn" whole_content_animation_reveal="on" whole_content_animation_speed="0.1" admin_label="Perky Asistencia 24 x 7" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_font="|on|||" header_text_color="#0c71c3" header_font_size="25px" body_font_size="18px" custom_padding="20px|20px|20px|20px" custom_padding_phone="20px|20px|0px|20px" custom_padding_last_edited="on|phone" header_font_size_phone="23px" header_font_size_last_edited="on|phone" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" border_color="#4aaef6" _i="0" _address="2.1.1.0"]El soporte está disponible 24 horas al día, 7 días a la semana, por lo que el cliente no tendrá que esperar aunque no haya nadie al otro lado del teléfono, ni desplazarse físicamente a una sucursal para realizar sus consultas.
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[et_pb_aio_extended title="Ayuda a comercializar productos y servicios" image="https://www.encamina.com/wp-content/uploads/2018/10/shopping-cart-1.png" icon_alignment="left" animation="fadeIn" text_orientation="left" text_alignment="top" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="fadeIn" whole_content_animation_reveal="on" whole_content_animation_speed="0.1" admin_label="Perky Ayuda a comercializar productos formativos" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_font="|on|||" header_text_color="#73af57" header_font_size="25px" body_font_size="18px" custom_padding="20px|20px|20px|20px" custom_padding_phone="20px|20px|0px|20px" custom_padding_last_edited="on|phone" header_font_size_phone="23px" header_font_size_last_edited="on|phone" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" border_color="#7ac943" _i="0" _address="2.1.2.0"]SmartBot da un primer empujón comercial al cliente interesado en cualquier producto, aportando toda la información disponible y tratando de llevarle a un proceso de cierre de venta, según el tipo de cliente que se ha detectado que és en base a su comportamiento.
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[et_pb_aio_extended title="Conversación con lenguaje natural" image="https://www.encamina.com/wp-content/uploads/2018/10/assistant-1.png" icon_alignment="left" animation="fadeIn" text_orientation="left" text_alignment="top" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="fadeIn" whole_content_animation_reveal="on" whole_content_animation_speed="0.1" admin_label="Conversación con lenguaje natural" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_font="|on|||" header_text_color="#f788c3" header_font_size="25px" body_font_size="18px" custom_margin_last_edited="off|phone" custom_padding="20px|20px|20px|20px" custom_padding_phone="20px|20px|0px|20px" custom_padding_last_edited="on|phone" header_font_size_phone="23px" header_font_size_last_edited="on|phone" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" border_color="#ff7bac" _i="0" _address="2.2.0.0"]Gracias a los Cognitive Services de Azure, SmartBot es capaz de ver, oir e interpretar al cliente, aunque escriba en “modo SMS”. El cliente podrá hablar con él como si estuviera hablando con otra persona.
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[et_pb_aio_extended title="Entorno multicanal" image="https://www.encamina.com/wp-content/uploads/2018/10/channel-1.png" icon_alignment="left" animation="fadeIn" text_orientation="left" text_alignment="top" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="fadeIn" whole_content_animation_reveal="on" whole_content_animation_speed="0.1" admin_label="Entorno multicanal" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_font="|on|||" header_text_color="#efab58" header_font_size="25px" body_font_size="18px" custom_padding="20px|20px|20px|20px" custom_padding_phone="20px|20px|0px|20px" custom_padding_last_edited="on|phone" header_font_size_phone="23px" header_font_size_last_edited="on|phone" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" border_color="#ffae56" _i="0" _address="2.2.1.0"]SmartBot puede hablar desde las mismas aplicaciones que usan los clientes: web, Telegram, Skype, SMS, Slack, e-mail, Facebook Messenger…
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[et_pb_aio_extended title="En cualquier idioma" image="https://www.encamina.com/wp-content/uploads/2018/10/language-1.png" icon_alignment="left" animation="fadeIn" text_orientation="left" text_alignment="top" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="fadeIn" whole_content_animation_reveal="on" whole_content_animation_speed="0.1" admin_label="En cualquier idioma" module_class=" " content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_font="|on|||" header_text_color="#6500d1" header_font_size="25px" body_font_size="18px" custom_padding="20px|20px|20px|20px" custom_padding_last_edited="on|phone" header_font_size_phone="23px" header_font_size_last_edited="on|phone" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" border_color="#8c61ac" _i="0" _address="2.2.2.0"]Cada vez es más importante poder atender a cada cliente en el idioma que se sienta más cómodo, por lo que el bot es capaz de contestar en un número creciente de idiomas disponibles.
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¿Cómo lo hace SmartBot?
[et_pb_aio_extended title="Y aún hay más" icon_alignment="left" animation="fadeIn" text_alignment="center" img_zoomin_hover="off" whole_content_animation="fadeIn" admin_label="Perky Y AÚN HAY MÁS" module_class="titulo-perky-azul" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_text_color="#0066cc" header_font_size="35px" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" _i="0" _address="5.1.0.0"][/et_pb_aio_extended]
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[et_pb_aio_extended title="Un bot que usa el mismo lenguaje que tus clientes" icon_alignment="left" animation="fadeIn" text_alignment="center" img_zoomin_hover="off" whole_content_animation="fadeIn" admin_label="Un bot que usa el mismo lenguaje que tus clientes" module_class="titulo-perky-azul" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" header_font_size="35px" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" _i="0" _address="9.0.0.0"][/et_pb_aio_extended]
[et_pb_aio_extended image="https://www.encamina.com/wp-content/uploads/2017/09/gif-bot-vfinal-XL.gif" icon_alignment="center" animation="fadeIn" text_orientation="left" text_alignment="center" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="slideInRight" whole_content_animation_reveal="on" whole_content_animation_speed="0.1" max_width="350px" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" _i="0" _address="9.1.0.0"][/et_pb_aio_extended]
[et_pb_aio_extended icon_alignment="center" animation="fadeIn" text_orientation="left" text_alignment="center" img_zoomin_hover="off" whole_content_animation_on_off="on" whole_content_animation="slideInLeft" whole_content_animation_reveal="on" whole_content_animation_speed="0.2" admin_label="5 razones " module_class="elementos-lista-perky parrafo-perky lista-perky subtitulo-perky titulo-perky titulo-perky-azul" content_animation="fadeIn" button_one_animation="fadeIn" button_one_twod_hover_style="hvr-grow" button_one_sb_hover_style="hvr-bubble-top" button_two_animation_on_off="off" button_two_animation="fadeIn" button_two_animation_reveal="off" button_two_twod_hover_style="hvr-grow" button_two_sb_hover_style="hvr-bubble-top" _builder_version="3.0.77" body_font_size="18px" border_style="solid" button_two_letter_spacing_hover="0" button_one_letter_spacing_hover="0" _i="0" _address="10.1.0.0"]
- Aseguras la mejor elección a nivel de arquitectura de conocimiento, canales, bots y asistentes inteligentes.
- Obtienes el sistema de identificación del usuario final o de SSO.
- Confirmas el diseño, programación, precarga de Q&As, entrenamiento y pruebas del bot.
- Permites la extensión del framework a otros servicios dentro de Azure como LogicApps o Cortana Analytics.
- Garantizas la integración con otros sistemas para continuar el proceso iniciado como Dynamics 365, Office 365, NINTEX, etc.
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