Productivity Managed Services
Get the most out of Microsoft 365 and Copilot with continuous adoption (Adoption 2.0)
Technology adoption today…
After adopting a new technology, employees want to keep learning in order to be more productive and make better use of Microsoft 365 and Copilot capabilities.
The most common challenges we see are:
Lack of a plan: Lack of a structured plan to ensure employees adopt new technology quickly, correctly, and continuously.
Lack of proper adoption: Lack of sustained adoption of new technologies in the medium and long term.
Long‑term return on investment (ROI): Difficulty ensuring long‑term ROI from collaboration and productivity tools.
Our solution: Microsoft 365 and Copilot Adoption as a Service
- Project‑based user adoption is temporary. It has a defined start and end date.
- When adoption is delivered as a service, you invest in your users’ adoption on a continuous basis.
- The most successful adoption programs evolve over time to build new ideas and use cases aligned with employees’ real needs.
Microsoft 365 and Copilot Adoption as a Service: What does it offer?
ENCAMINA provides a proactive service so that users are always informed and trained by experts, with the goal of increasing day‑to‑day productivity and maximizing the investment made in Microsoft 365 and Copilot.
ENCAMINA works continuously with the organization to analyze and plan activities, maintaining a backlog that allows adoption actions to be scheduled and managed over time.
What is Productivity Managed Services (PMS)?
Productivity Managed Services represents the concept of Continuous Adoption or Adoption 2.0. It is a service designed to keep employees constantly up to date with Microsoft 365 and Copilot features.
Continuous adoption of Microsoft 365 and Copilot delivers these benefits:
Frequent delivery of improvements and new Microsoft product features.
Ongoing support for the adoption program.
Employees are always up to date with M365 and Copilot changes.
Much faster return on investment (ROI).
Improved internal company processes
Learn about ENCAMINA’s Microsoft 365 and Copilot adoption methodology
Who is Productivity Managed Services for?
Champions team (end users)
It is essential for the Champions team to stay up to date with Microsoft changes in order to improve personal productivity and evolve ways of working toward more digital models that drive organizational digital transformation.
IT team (internal IT users)
IT departments need to stay current with all Microsoft 365 updates to anticipate changes, adjust governance, and optimize licensing through usage analysis.
Why choose a managed adoption service?
Ensures return on investment (ROI) from Microsoft 365 and Copilot across all departments
Optimizes team productivity using Microsoft technology, leveraging licenses and reducing M365 and Copilot costs.
Reduces traditional training costs and accelerates Microsoft investment payback.
Eliminates non‑corporate and non‑compliant tools that are unnecessary or duplicative
Provides peace of mind, with Microsoft 365 and Copilot experts available whenever needed
Haven’t governed Microsoft 365 yet?
Benefits for employees
Develops key digital skills to work securely and productively
Encourages the adoption of new digital ways of working
Reveals features and applications employees didn’t know existed
Why choose ENCAMINA?
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