Build up your Digital Multichannel

And generate WoW experiences for the new Digital Client. ENCAMINA integrates this ecosystem with Azure, Dynamics 365, NINTEX or K2

CRM educación cabecera

Keys to adapting to the new DIGITAL CLIENT

bot-chat

Incorporate a bot

  • For first level customer service through different channels (website, Telegram, Facebook Messenger, Skype, etc.)
  • Thanks to Azure Cognitive Services and Dynamics 365 integration, you will be able to attend any interaction process with your clients: requests for information, incident reports, support and Q&A, etc.

Implement lead nurturing processes or email marketing

  • Use ClickDimensions to find out who is interested in your products or services
  • Offer them all the information they need

Implement lead nurturing processes or email marketing

  • Use ClickDimensions to find out who is interested in your products or services
  • Offer them all the information they need
lead-nurturing
apps

Have one or more Apps

  • Use a corporate app such as MyCompany to interact with clients
  • Or a transactional app (such as Dynamics ADX Portals) to operate between the organization and your clients
Corporate Website, Microsites and Landing pages

Corporate Website, Microsites and Landing pages

  • Based on the powerful CMS web Dot Net Nuke (or DNN)

Corporate Website, Microsites and Landing pages

  • Based on the powerful CMS web Dot Net Nuke (or DNN)
webs
multiple-forms

Offer multiple forms

Social Engagement

Integrate the Social Engagement module

  • Listen to customers on social media and don’t leave any comment unanswered
  • Personalize your communications and improve your customer’s experience
  • Create massive email marketing campaigns with lead traceability and potential contacts
  • Manage landing pages connected to CRM from your campaign emails
  • Manage and control the downloads of your media assets from your websites
  • Design ‘nurturing’ processes adapted to the ‘Customer journey’ of your clients
  • Use scoring models to qualify clients and sales opportunities
  • Organize and subscribe to online or face-to-face events and webinars
  • Listen to what social media has to say about your products, brands or services and program your interventions

Integrate the Social Engagement module

  • Listen to customers on social media and don’t leave any comment unanswered
  • Personalize your communications and improve your customer’s experience
  • Create massive email marketing campaigns with lead traceability and potential contacts
  • Manage landing pages connected to CRM from your campaign emails
  • Manage and control the downloads of your media assets from your websites
  • Design ‘nurturing’ processes adapted to the ‘Customer journey’ of your clients
  • Use scoring models to qualify clients and sales opportunities
  • Organize and subscribe to online or face-to-face events and webinars
  • Listen to what social media has to say about your products, brands or services and program your interventions
social-engagement

Do you want to join Digital Multichannel?

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