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Build up your Digital Multichannel

And generate WoW experiences for the new Digital Client. ENCAMINA integrates this ecosystem with Azure, Dynamics 365, NINTEX or K2

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Keys to adapting to the new DIGITAL CLIENT

bot-chat

Incorporate a bot

  • For first level customer service through different channels (website, Telegram, Facebook Messenger, Skype, etc.)
  • Thanks to Azure Cognitive Services and Dynamics 365 integration, you will be able to attend any interaction process with your clients: requests for information, incident reports, support and Q&A, etc.
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lead nurturing

Implement lead nurturing processes or email marketing

  • Use ClickDimensions to find out who is interested in your products or services
  • Offer them all the information they need

Implement lead nurturing processes or email marketing

  • Use ClickDimensions to find out who is interested in your products or services
  • Offer them all the information they need
lead-nurturing
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apps

Have one or more Apps

  • Use a corporate app such as MyCompany to interact with clients
  • Or a transactional app (such as Dynamics ADX Portals) to operate between the organization and your clients
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Corporate Website, Microsites and Landing pages

Corporate Website, Microsites and Landing pages

  • Based on the powerful CMS web Dot Net Nuke (or DNN)

Corporate Website, Microsites and Landing pages

  • Based on the powerful CMS web Dot Net Nuke (or DNN)
webs
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multiple-forms

Offer multiple forms

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Social Engagement

Integrate the Social Engagement module

  • Listen to customers on social media and don’t leave any comment unanswered
  • Personalize your communications and improve your customer’s experience
  • Create massive email marketing campaigns with lead traceability and potential contacts
  • Manage landing pages connected to CRM from your campaign emails
  • Manage and control the downloads of your media assets from your websites
  • Design ‘nurturing’ processes adapted to the ‘Customer journey’ of your clients
  • Use scoring models to qualify clients and sales opportunities
  • Organize and subscribe to online or face-to-face events and webinars
  • Listen to what social media has to say about your products, brands or services and program your interventions

Integrate the Social Engagement module

  • Listen to customers on social media and don’t leave any comment unanswered
  • Personalize your communications and improve your customer’s experience
  • Create massive email marketing campaigns with lead traceability and potential contacts
  • Manage landing pages connected to CRM from your campaign emails
  • Manage and control the downloads of your media assets from your websites
  • Design ‘nurturing’ processes adapted to the ‘Customer journey’ of your clients
  • Use scoring models to qualify clients and sales opportunities
  • Organize and subscribe to online or face-to-face events and webinars
  • Listen to what social media has to say about your products, brands or services and program your interventions
social-engagement

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